Things like blogs and project management software have gone a long way in helping us communicate better with our clients and team members. These services and products are great for getting feedback from clients, but what about when you need an organized system for getting feedback from customers? The days of the old paper suggestion box have long been expired, but thanks to SuggestionBox.com, the world customer feedback has been brought into the digital world.
What is Suggestion Box?
Think of suggestion box as an open version of Basecamp. Customers can easily leave their feedback on your product or service via your online suggestion box. While that might not seem like anything too impressive, that’s only half the story.
Once customer leave comments or suggestions, you can then share the suggestions across you company, group suggestions and ideas, as well as respond to customer suggestions. hows that for customer relationship marketing?
Cost and Pricing
Suggestion box makes customer relationship management easier than ever. The only real drawback may be its price. Smaller and younger business that could really use this type of suggestion tool might not be able to afford the $49 a month price tag. however, if you can afford to fork out $495 for a whole year, you may learn a lot from your customers in a very short amount of time.